take a time-out, observe, take a distance. Work on the organization, not only in.
territoy vs segments, specialists? generalists?
stuck in the middle, dilemma
as you never know when the customer is going to make their decision, you’d better be there often
review complex topics:
- WHITE HAT: gather informatio
- YELLOW HAT: positive elements, optimistic
- BLACK HAT: critical elements, risk,
- GREEN HAT: alternatives, creative
- RED HAT: feelings, no need to justify, gut
- BLUE HAT: process organize the thinking, summary and conclusion